What are the details surrounding your promotion codes?
On occasion, Paula's Choice offers promotions that require a code for redemption. You can find information about our sitewide promotions listed at the top of the homepage of our site in the banner head (which will appear as a black bar with white text). If you click on this banner, you can check out the details for the current sitewide promotion to see if the items you are interested in are eligible, check the expiration of the promotion, and find out about any other terms and conditions. Email only promotions will include all pertinent details on the offer, including exclusions and the expiry of that offer, located at the bottom of the email.
All offers and promotions are valid for set times and cannot be extended or applied to prior purchases. Rainchecks are not available for products that have gone out of stock or are out of stock during an offer. Promotional offers received on an order, are not transferable for a future order or valid towards exchanges. If your order is cancelled for any reason, any offers that were applied to that order, are not able to re-instated towards a new order if expired.