How are shipping fees calculated?
We are now offering flat-rate shipping for orders shipping within Australia and New Zealand. The rates are as follows:
|Australia||Standard Post (2-10 business days)||$10.00|
|Australia||Express Post (1-4 business days; next day not guaranteed, rural areas and WA coastline may take longer)||$25.00|
|New Zealand||Standard Post (5-12 business days)||$11.00|
Once you get to the checkout, before entering payment details, you will see the shipping fees if the order is under $99 or if you choose to opt for express post. If your order is over $99, you will qualify for free standard post on your order.
If a parcel is unable to be delivered as addressed or goes uncollected from the post shop, and is returned to sender by the carrier, a refund for the cost of products will be issued, plus applicable GST. We're sorry but shipping fees are non-refundable.
NOTE: Western Australia coastline, as well as rural areas throughout Australia, will take up to 5 business days to arrive via express post and possibly up to 10 business days standard delivery. This also includes areas that only receive mail deliveries 1-2 times per week.