UPDATED: January 2024
If I choose standard delivery, when will my order be processed and shipped?
We want you to enjoy your products as soon as possible, so your order is processed immediately and ships within 1-3 business days.
How long until I receive my order?
Fast! If you're delivering to an address within Australia, your order will arrive within 2–10 business days. Shipments to New Zealand take 5-12 business days. Business days are Monday-Friday and exclude National and Public holidays.
How will my order be shipped?
Carefully, because we want your products to arrive in pristine condition! For orders shipping within Australia, we ship via AU Post or through the FDM Courier Network. For orders going to New Zealand, we ship via NZ Post. To ensure the delivery of large orders, Paula's Choice requires a signature on orders over $200.
Can I choose the carrier for my order?
No, but we have a great reason why: by allowing Paula's Choice to select the carrier, we promise you'll get the most cost-effective yet expedient option! This keeps costs down on both sides and ensures your order arrives as soon as possible.