UPDATED: 27 August, 2020
We appreciate your patience. COVID-19 is impacting our normal shipping times, please expect a 5-10 business day delay for orders shipped in NSW, ACT, SA and NT, in addition to the time-frames listed below. Orders shipped to VIC, QLD and WA can experience a delay of 10-21 business days outside our standard shipping times.
How fast can my order be processed and shipped?
If you're an early bird, it can be processed the same day! Orders placed on weekdays before 12:00 PM AET (excluding National and Public holidays), will process and ship out same day. If your order is placed after 12:00 PM AET (excluding National and Public holidays), it will ship the following business day via the most efficient carrier/courier.
Please note that business days are Monday through Friday, and express orders placed after 12:00 PM AET on Fridays will not be processed or shipped until the following business day (excluding National and Public Holidays).
Express shipping is for Australia clients only. New Zealand clients are not eligible for express shipping at this time.
If you choose express shipping within Australia, the timeframe to expect your order is 1-4 business days (next day not guaranteed) and will be delivered by one of our carriers/couriers. Client in Western Australia can receive express shipments within 1-5 business days.