What methods of payment are accepted at Paula's Choice?
We currently accept Visa, MasterCard and American Express. Your billing address must exactly match what appears on your credit card billing statement. Abbreviations, punctuation and spelling MUST be exact; otherwise, we are not able to process your order. Our payment validation database works to validate these details with your financial institution, so they must be entered accurately. If this information is not an exact match, it can cause orders to be cancelled.
For credit card order security, we ask that you provide your 3-4 digit security code when ordering online or via phone:
- Visa/MasterCard: Your security code is three digits and located on the reverse of your card, printed after your credit card number.
- American Express: Your security code is four digits and located on the front of your card.
Alternative Payment Methods
We also accept PayPal (online orders only and may be subject to an international processing fee, depending on your account), AfterPay and Klarna. For more information about Klarna, please click here. (AfterPay and Klarna are available for Australia clients only)
Store Credit (AU Site)
If you have a store credit from a returned item, the amount will automatically apply to your order during checkout, when logged in to your account. For questions about store credits received from returns made, please contact Client Services via phone, email or live chat. Our team is available Monday-Thursday 7:30am to 4pm AET and Friday 7:30am-4pm AET.