All orders placed with Paula's Choice Skincare are subject to an automated review which checks for several different criteria to avoid Unauthorised Reselling or Bulk Ordering. We define both as follows:
- An order of more than 3 like products or repeat buying patterns, which may represent more than normal personal use is considered Bulk Ordering.
- Any sales of Paula’s Choice product outside of an Authorised Retailer, International or Domestic, not approved by Paula’s Choice LLC, is considered Unauthorised Reselling.
Paula’s Choice works hard to ensure adequate stock for all of our valued clients who shop with us or our Authorised Retailers. Bulk orders restrict our clients access to products by reducing available inventory, and are sometimes directly connected with unauthorised reselling.
Our brand reputation is built on making sure that our products are effective and work to address many skin types and concerns. Our proprietary formulas are a very important part of our business. This is why we do not allow third party resellers to distribute our products unless approved by Paula's Choice Skincare.
As a business, we constantly monitor for locations that sell Paula’s Choice Skincare products outside of our Authorised Retailers. Rogue sellers not only risk selling our customers expired products or items that are not suited to that customer – but they also risk exposing our products to animal testing. Some countries have laws whereby the authorities can test products found for sale in shops, markets or online, on animals. It’s of the utmost importance to us that we don’t allow our products to enter these countries because of the risk that our products could be tested in this way, unknown by us.