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AU Help Articles

Shopping Account

  • Confidentiality
  • Locked Account
  • Logging Out
  • Password Reset
  • Privacy & Security
  • Shopping Accounts
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Returns & Exchanges

  • Return & Exchange Policy
  • Authorisation for Returns
  • How to Process a Return/Exchange

Product Inquiry

  • Animal Testing & By Products
  • Expiry Dates
  • Airless Pump
  • Change in Product Colour or Smell
  • Difference Between Clear Collections
  • Discontinued Product
See all 23 articles

Consultations

  • Consultations
  • Help With Products
  • Putting Together a Skin Care Routine

Order Information

  • New Zealand Contact
  • Shipping and Transit Times and Delays
  • Product Purchasing Limits and Bulk Ordering
  • ATTENTION - Order Delay
  • Australia & New Zealand Shipping
  • Changing or Cancelling Orders
See all 24 articles

Comments & Questions

  • International Contact Information
  • Paula’s Choice June 2022 Anniversary Giveaway
  • Donations
  • Gift Cards
  • Physical Locations
  • Recyclable Packaging
See all 15 articles
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